SouthLive Fest 2026 – James (Nagar Baul) Concert
Terms & Conditions of Ticket Purchase and Event Attendance
1. Event Organiser
SouthLive Fest is organised and promoted by Vixcope Inc. (“Organiser”). Ticketing may be facilitated through an authorised ticketing partner acting as an agent on behalf of the Organiser.
2. Ticket Purchase & Pricing
All ticket prices are listed in Australian Dollars (AUD) and may include GST where applicable.
Additional booking fees, transaction fees, or payment surcharges may apply and will be clearly displayed at checkout.
Tickets are issued as eTickets and will be delivered via email upon successful purchase.
The Organiser reserves the right to introduce, modify, or withdraw any promotions, discounts, or pricing structures at any time without prior notice.
No refunds, credits, or adjustments will be provided for previously purchased tickets if prices or promotional offers change after purchase.
3. Refund & Cancellation Policy
3.1 General Policy
All ticket purchases are non-refundable and non-transferable, except where required under Australian Consumer Law or as outlined below.
3.2 Event Cancellation or Changes
If the event is cancelled and not rescheduled, ticket holders will receive a refund of the face value of the ticket only, excluding booking and transaction fees.
The Organiser reserves the right to:
No refunds will be issued for these changes unless required by law.
Artist Non-Appearance Clause
In the event that any advertised artist or performer is unable to attend or perform due to personal, logistical, or other unforeseen circumstances, the Organiser will use reasonable efforts to provide a replacement or adjusted program where possible.
No refunds will be provided on the basis of an artist’s non-appearance once a ticket holder has had their ticket scanned and entered the event premises.
Any refund requests under such circumstances remain strictly at the sole discretion of the Organiser, to be assessed on reasonable grounds.
3.3 Seating Changes
In the event of any changes to the seating layout or venue configuration, the Organiser will make reasonable efforts to allocate ticket holders to a seat or area of equal or higher value where possible, subject to availability.
If a comparable or better seating option cannot be provided, the Organiser reserves the right to:
3.4 Exceptional Refund Circumstances (Optional Policy)
Refund requests may be considered under specific unforeseen circumstances including:
All such requests:
4. Entry Conditions
A valid ticket must be presented for entry.
The Organiser and venue reserve the right of admission.
Late arrivals may be admitted at an appropriate break in the performance.
5. Behaviour & Conduct
Attendees must:
Failure to comply may result in:
6. Prohibited Items
The following items are strictly prohibited:
The Organiser reserves the right to search attendees and their belongings.
7. Ticket Resale & Misuse
Tickets must not be resold at a premium, used for promotions, or transferred without written permission.
Breach of this condition may result in:
8. Health & Safety
Attendees must comply with all applicable health, safety, and government regulations in force at the time of the event. The Organiser may enforce additional safety measures as required.
9. Liability
The Organiser is not liable for:
Liability, where applicable, is limited to the ticket purchase value.
10. Force Majeure
The Organiser will not be responsible for failure or delay due to events beyond reasonable control, including:
11. Photography & Media
By attending the event, you acknowledge and agree that photographs, video recordings, live streams, and other media may be captured by the Organiser, authorised photographers, media representatives, sponsors, or partners.
You consent to the use of your image, likeness, voice, and appearance in any photographs, video recordings, or other media captured at the event for promotional, marketing, publicity, editorial, archival, sponsorship, and commercial purposes.
Such content may be published, reproduced, distributed, displayed, or communicated to the public through websites, social media platforms, digital advertising, printed materials, press releases, event recaps, promotional campaigns, and other media channels now known or developed in the future, without compensation or further notice.
If you have concerns regarding the use of your image, you may contact the Organiser at any time. The Organiser will consider reasonable requests for removal of photographs from Organiser-controlled digital platforms and will take appropriate action where reasonably practicable.
12. Governing Law
These Terms & Conditions are governed by the laws of Australia, and any disputes will be subject to Australian jurisdiction.
13. Amendments
The Organiser reserves the right to update or modify these Terms & Conditions at any time without prior notice.
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